Terms and conditions
TU Delft Conditions for Contract Education
THE EXECUTIVE BOARD OF DELFT UNIVERSITY OF TECHNOLOGY
Last updated on: 4 February 2020| 1 | Definitions | ||
| The following terms have the stated meaning: | |||
| 1.1 | Non-degree student: a participant in courses who does not intend to attain a degree within the meaning of the Higher Education and Research Act. | ||
| 1.2 | Course provider: the department of a faculty (or the university) that provides the course. | ||
| 1.3 | EC: European credit, a study load unit in accordance with the European Credit Transfer System (ECTS), whereby one EC corresponds to a study load of 28 hours. | ||
| 1.4 | Continuing Education Unit: a study load unit in accordance with the Continuing Education Unit system, whereby one CEU corresponds to a study load of 10 hours. | ||
| 1.5 | Contract education: a course or series of courses for which the participating non-degree student cannot derive any rights or obligations from the Higher Education and Research Act and for which he/she pays for each course or series of courses. | ||
| 1.6 | Website: the website of either TU Delft, the faculty or the course provider. | ||
| 2 | Scope | ||
| 2.1 | The conditions apply to a non-degree student who participates in online or classroom courses provided by TU Delft, which fall under a category as referred to in Article 3 and are listed on the website. | ||
| 2.2 | These conditions do not apply to courses that are offered via third-party platforms. | ||
| 3 | Courses | ||
| 3.1 | The following courses are offered: | ||
| a. | Diploma of Advanced Studies (DAS) and Certificate of Advanced Studies (CAS) courses: post-Master education (study load in ECs or CEUs); postgraduate courses leading to advanced studies (diploma or certificate); | ||
| b. | Master of Advanced Studies (MAS) course: post-Master education (study load in ECs); postgraduate courses leading to advanced studies (Master's degree); | ||
| c. | Regular Master's (MSc) course: a course that forms part of the regular Master's curriculum (study load in ECs); | ||
| d. | Regular Bachelor's (BSc) course: a course that forms part of the regular Bachelor's curriculum (study load in ECs); and | ||
| e. | Professional Education Course: a career development course for professionals with some years of work experience (study load in CEUs). | ||
| 3.2 | A minimum and maximum may be set for the number of participants in each course. | ||
| 4 | Conditions for admission | ||
| a. | For admission to a DAS or CAS course: | ||
| 1. | a university Master's degree in a relevant field of study. | ||
| b. | For admission to a MAS course: | ||
| 1. | a university Master's degree in a relevant field of study. | ||
| c. | For admission to an MSc course: | ||
| 1. | a university Bachelor's degree in a relevant field of study, at the discretion of the course provider; or | ||
| 2. | knowledge, insight and skills at the level of a university Bachelor's degree, at the discretion of the course provider. | ||
| d. | For enrolment in a BSc course: | ||
| 1. | a pre-university (VWO) certificate with a ‘Science and Engineering’, or ‘Science and Health’ subject profile, including ‘Mathematics B’; most Bachelor’s programmes also require Physics; | ||
| 2. | additional requirements may also be set if participation in the BSc requires a higher level. | ||
| e. | For admission to a Professional Education Course: knowledge, insight and skills at the level of a completed higher vocational education course. | ||
| 4.2 | The course provider determines (on the dean's behalf) whether the non-degree student complies with the admission requirements for the course, as stated in the course information. | ||
| 4.3 | No objection within the meaning of the General Administrative Law Act or the Higher Education and Research Act can be made against a decision not to admit a non-degree student. | ||
| 5. | Registration | ||
| 5.1 | Registration for courses that are provided on the campus of TU Delft is done by emailing a fully completed registration form to the email address specified on the website no later than six weeks before the start of the course. | ||
| 5.2 | Registration for online courses is possible until the date specified on the website. | ||
| 5.3 | After receipt of the registration form, the non-degree student will receive confirmation by email. | ||
| 5.4 | After registration, an assessment is made to determine whether or not the non-degree student can be admitted. | ||
| 5.5 | The non-degree student declares that he has taken note of and agrees to the TU Delft conditions for contract education. | ||
| 6 | Course fees | ||
| 6.1 | After the admission requirements have been met, the non-degree student must pay the course fee in order to be able to participate in the course. The course fee for each course is specified on the TU Delft website. The course fee is charged as a rate for each European Credit for the MSc or BSc course and as an amount for the entire course for a CAS, DAS or Professional Education Course. | ||
| 6.2 | Any changes to course fees are announced one month before the start of the course. | ||
| 6.3 | The stated course fees exclude syllabuses and other teaching materials for laboratory courses or tutorials. | ||
| 6.4 | The course fee must be paid for each course. Participation by the non-degree student is permitted for the duration of the course. | ||
| 6.5 | The course fee must be paid before the start of the course. | ||
| 6.6 | All online payments (iDeal, Paypal or creditcard) are billed at the time of purchase. | ||
| 7 | Participation | ||
7.1 | The non-degree student may participate in the course only after it has been established that he complies with the admission requirements for the course and has paid the accompanying course fee. If a course has a maximum number of participants, there is an additional requirement that the non-degree student must fall within that maximum number. | ||
| 7.2 | If a maximum has been set for the course, registrations will be treated in order of their receipt. If the course is oversubscribed, the non-degree student will be informed that he has been placed on a waiting list. | ||
| 7.3 | Participation in a course is personal. Accounts and access to the TU Delft learning environment are available only to natural persons. | ||
| 7.4 | In order to be able to participate in an online course, the non-degree student must have an internet connection, electricity and other necessary facilities. | ||
| 7.5 | A non-degree student is not entitled to participate in a BSc course for four academic years after the academic year in respect of which he receives a negative binding recommendation on the continuation of studies. | ||
| 7.6 | The non-degree student is entitled to full access to the learning environment during the term of the course, and to limited access once the course has ended, as stated in the course information. | ||
| 8 | Cancellation | ||
| 8.1 | The course provider reserves the right to cancel or postpone courses if there are fewer enrolments than the minimum number required or unforeseen circumstances. | ||
| 8.2 | If a course is cancelled on the initiative of the course provider, any course fees that have been paid will be refunded. | ||
| 8.3 | Cancellation of participation by the non-degree student must be done in writing or by email. | ||
| 8.4 | If a non-degree student cancels, the following costs are payable: | ||
| a. | If participation in the course is cancelled after registration, the non-degree student must pay a €50.00 administration fee. | ||
| b. | If the non-degree student cancels up to two weeks before the start of the course, the course fee minus a €50.00 administration fee will be refunded. | ||
| c. | If the non-degree student cancels within two weeks of the start of the course, 50% of the course fee plus a €50.00 administration fee is payable. | ||
| d. | If the non-degree student cancels after the start of the course or does not turn up for the course, 100% of the course fee is payable and no refund will be made. | ||
| 8.5 | In the event of a series of courses, the refund provisions stated in 8.4 shall apply accordingly. In derogation of the foregoing, the restitution shall comprise the costs for the entire series of courses minus the course fee for the courses started and minus the administration fee for each cancelled course. | ||
| 8.6 | A course provider may derogate from the cancellation and refund provisions in 8.4 and 8.5, provided this is stated on the website. | ||
| 8.7 | Refunds will be paid to the student in euros. TU Delft does not pay any compensation for changes in exchange rates or other costs incurred. | ||
| 9 | Assessment | ||
| 9.1 | A course may contain an assessment comprising an evaluation of the non-degree student's knowledge, insight and skills in relation to a course given by a course provider. | ||
| 9.2 | The non-degree student is entitled to access the learning environment during the period of the course to which he is admitted. The non-degree student is not entitled to a retake, unless this is specified on the website. | ||
| 10 | Certificate | ||
| 10.1 | Where applicable, on successful completion of the course, the non-degree student will receive a certificate. | ||
| 10.2 | The website specifies the certificate for which the non-degree student is eligible. | ||
| 10.3 | A certificate will only be issued once. | ||
| 11 | Other rights and obligations | ||
| 11.1 | A non-degree student enrolled in a BSc or MSc course of TU Delft is subject to the Rules and Guidelines of the Board of Examiners and the Teaching and Examination Regulations, insofar as these regulations apply to the teaching and examinations of that course. | ||
| 11.2 | The following rules are equally applicable to the non-degree student: - the TU Delft Regulations for the use of Buildings, Grounds and Facilities by Students and Visitors; - the TU Delft Management Regulations for the use of Educational ICT Facilities by Students; - the TU Delft Code of Conduct and Code of Ethics. | ||
| 11.3 | The course provider may remove a student from a course or refuse further participation if the student contravenes the regulations or codes stated in 11.2. | ||
| 12 | Privacy policy | ||
| 12.1 | TU Delft processes personal data in compliance with the General Data Protection Regulation (GDPR) and only collects personal data for which it has legitimate grounds for processing. TU Delft processes personal data, as defined in Article 4 of the GDPR, with all due care and attention and in accordance with the relevant legislation, and in compliance with the TU Delft privacy statement. The aforementioned also applies in all aspects to the provision of personal data to countries outside the European Economic Area. | ||
| 12.2 | In its processing of personal data, TU Delft takes suitable technical and organisational security measures to protect the personal data against loss or any form of unlawful processing. These measures guarantee, taking into account the latest technology and the costs of implementation, a suitable level of security, having regard to the risks associated with the processing and the nature of the data to be protected. The measures are also intended to prevent unnecessary collection and further processing of personal data. | ||
| 13 | Complaints procedure | ||
| 13.1 | The non-degree student must submit any complaint about a course or its organisation as soon as possible after the reason for the complaint is discovered, although no later than four weeks after completion of that course, to the complaints desk at TU Delft as specified on the website. The course provider will deal with the substance of the complaint. | ||
| 13.2 | The complaint must at least contain the name and address of the non-degree student, a description of the conduct about which the complaint is being made and specify the course. | ||
| 13.3 | The non-degree student will receive confirmation of receipt of the complaint. | ||
| 13.4 | The course provider is not obliged to deal with a complaint - that relates to conduct about which a complaint has already been submitted, - that has not been submitted within four weeks of the completion of the course, or - against which other means of recourse are available. | ||
| 13.5 | The course provider will hear the non-degree student. | ||
| 13.6 | The course provider will notify the complainant of the findings of the investigation into the complaint, its opinion of the complaint, as well as any conclusions that it attaches thereto. | ||
Code of Conduct
The TU Delft Code of Conduct exists to help staff members, students and guests to act in line with the values that we find important, even in complex situations. For example, how should you respond if you see behaviour that you consider to be inappropriate? The code sets out what is meant by our core values: Diversity, Integrity, Respect, Engagement, Courage, and Trust (DIRECT). The code also contains the TU Delft Integrity Statement, with the basic guidelines that all are expected to act in accordance with. It also explains the responsibilities of staff members, students, guests and TU Delft as an organisation.