About this online course


In order to be effective, leaders need a high tolerance of complexity. Beyond this, they need to inform their people and the outside world of their strategies, policies and decisions. Effective leaders are often inspiring communicators - their own high tolerance of complexity helps them reduce this complexity to a concise and powerful message.

Your sensemaking mindset is therefore of critical importance to motivate others to follow and support you. Your ability to inspire and convince is largely dependent on the way you frame your message, and on your skills at playing the game of framing and reframing. You will learn from a large variety of (video) cases and analyse a large number of situations where leaders' communication and sensemaking skills are tested and probed. This will ensure that you are equipped to build winning coalitions in your own organization.

What you'll learn

  • How to derive a concise message from a complex situation
  • How to use framing and reframing effectively to achieve your goals
  • How to gain support from senior management and your teams
  • Develop and apply a sensemaking mindset


This is a Massive Open Online Course (MOOC) that runs on edX.

The course is designed for individuals who are in a leadership positions or preparing for such positions in the future. Few years' experience in an organizational setting will be an advantage, but is not a requirement.

  • Starts: May 07, 2019
  • Free
  • Length: Self-Paced
  • Effort: 4 - 5 hours per week / 5 weeks

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